# Refund Policy

- URL: https://pingbooster.site/refund-policy/
- Published: 2026-08-08
- Updated: 2026-08-21

## 1. Plugin & Software Purchases (Freemius)

All digital plugin and software purchases processed securely through Freemius are final. **No refunds are allowed** after a purchase has been completed.

- Due to the digital nature of downloadable software, source code, and immediate access to proprietary digital assets, we cannot offer money-back guarantees or reversals once an order is processed.
- We strongly encourage you to review all available feature lists, plugin documentation, and system requirements, or reach out with pre-sale questions before finalizing your transaction.

## 2. SEO & **GEO Services**

We are fully committed to elevating your traditional search visibility and AI-driven generative engine discovery.

- **Initial Review Period:** You may request a full refund within **7 calendar days** of your initial subscription or service purchase, provided that our team has not yet begun executing core technical audits, keyword strategies, or optimization deployments.
- **Monthly Retainers:** Ongoing monthly SEO and GEO campaigns can be canceled at any time prior to the next billing cycle. Payments already rendered for active monthly optimization, tracking, and authority-building work are non-refundable.

## 3. WordPress **Web Development Services**

Our custom WordPress web development projects utilize a structured, milestone-based approach to ensure transparency and quality:

- **Project Deposits:** Initial project deposits cover preliminary scoping and architectural planning, and are non-refundable once design or development work has officially commenced.
- **Mid-Project Cancellations:** If you choose to terminate a project before completion, refunds are evaluated based on uncompleted milestones. Any custom code, wireframes, staging builds, or deliverables already completed up to the date of cancellation are non-refundable.

## 4. How to Request a Cancellation

To discuss a service cancellation, project adjustment, or billing inquiry, please contact our support team directly with your account or project details prior to your upcoming renewal date.

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