Refund Policy

1. 14-Day Money-Back Guarantee

We want you to be completely satisfied with Auto Ping Booster Pro. If you experience technical issues, conflicts with your server environment, or if the automation workflows do not operate as specified, you are entitled to a full refund within 14 days of your initial subscription purchase date.

2. Processing via Freemius

Because all our licensing infrastructure, checkout systems, and merchant gateways are managed securely via Freemius, refunds can be processed quickly and directly. To request a refund, you can log into your secure Customer Portal or open an inquiry on our Technical Help Desk.

3. Conditions for Refund Eligibility

To help us maintain quality software performance, we kindly ask that you provide our support desk with a brief description of any technical conflicts or issues you encountered. Please note that refunds cannot be issued for accounts that have intentionally abused indexing API thresholds or violated our operational terms.

4. Renewal Cancellations

Monthly subscriptions auto-renew at the end of each cycle. You can cancel your subscription at any time directly through your Billing Portal. Once cancelled, your Pro features will remain fully functional until the current billing cycle expires, and no further charges will apply.

5. Support Desk

If you have any questions regarding billing updates, invoice documentation, or your refund request status, please reach out to us at:

📩 Email: support@pingbooster.site